CUSTOMER TESTIMONIALS | VITI VOLVO CARS TIVERTON SERVING MA & RI


  • Angelo - the sales associate made the buying experience pleasant. Friendly and helpful. Good inventory, nice facility. I've used the service area already and they were very accommodative in arranging to t\pick up my car and provide a loaner. They were flexible in arranging the drop-off around my wife's schedule.   Glen G.
  • I just want to say that this was by far the least stressful experience I have ever had, the General Manager was just awesome in helping me with different options. This was actually pleasurable. my salesman was just great! Going above and beyond to help as I was somewhat overwhelmed with the technology. I have been a customer for past 5 years and have not one negative comment about this dealership, I love the service they provide and I LOVE my new Volvo!   Paula M.
  • Already recommended it and our salesman to multiple people! The quality of the sales team was so high- we never at any point felt like we were being sold or pushed in by direction. Also love the service package with the pickup and drop off- makes it a no-brainer.  Lou too us through every single feature, got us connected to the Volvo On Call, and made sure we knew where to find all additional information we could possibly need; we left feeling confident we could handle our car in any condition.  Frederick W.

  • Rick our sales person was amazing! The whole team was fantastic.  I would recommended Viti and Rick to everyone. My parents will be visiting the showroom when there Volvo lease is up. (They have previously worked with a different dealership.)  Lynn C.

  • Everyone was pleasant and very knowledgeable and professional.  The simple way that Chris explained things. Chris was prompt, sincere, and pleasant to talk to. Charlotte G.

  • Attention to detail and keeping me informed - kudos to Gregg Flynn and the maintenance/service staff.  Gregg always conveys information on the basic elements of service and repair and does so in a very factual but friendly manner. Richard Y

  • Peter Brown extremely helpful, personable, knowledgeable and transmits confidence for the repairs.  Excellent detail level, addressing all questions to achieve total understanding. Stephen J

  • Greg, our service advisor is always very pleasant and accommodating.  He was to the point and left me with no unanswered questions. Susan G

  • Listened to my needs and offered solutions. A very straightforward sales approach and negotiation process.  Friendly, informative, no sales pressure whatsoever. Everything about the transaction was great. Steven S

  • We got the runaround at other Volvo dealerships and they really were pretty harsh with their price offerings- Tiverton was such a breath of fresh air with genuinely exceptional customer service and a fantastic deal right off the bat.  Already recommended it and our salesman to multiple people! The quality of the sales team was so high- we never at any point felt like we were being sold or pushed in by direction. Also love the service package with the pick up and drop off- makes it a no-brainer. Frederick W.

  • Complete satisfaction from start to finish. All personnel were kind, informative and professional.  Complete explanation of what was done and what I may want to do at a future date. No pressure. Just informative. Maureen M

  • Peter explained that a thorough inspection of the car was done and pointed out a handful of things to keep an eye on/address in the near future. He took the time to explain in a way that was clearly understandable and answered any questions I had.  Car was nicely vacuumed and washed. Saved me a trip to the car wash. Mark R

  • Great product. All around pleasant experience, The sales agent was able to set up my Volvo and make it personalized to my liking. Lori, Swansea MA

  • Honest, transparent experience... A first in car buying, A genuine trustworthy buying experience. Timothy, Jamestown RI

  • Fast, detailed, professional, and really took care of my wife (her car) with great respect. Class operation. Recrue Media LLC, Wickford RI

  • Peter did a great job this was over first visit and I have to tell you I was blown away with his attention to detail, Wash and clean unexpected blown away that it was cleaner then when I brought it in. James, Fall River, MA

  • Accommodating and level of service. Friendly, left me with a great loaner that I could drive clients in and took care of the issue with the electronics. They dropped off a loaner when they picked up my car - I never had to go to dealership - one of the main reasons I use and love Viti. Elizabeth, Barrington RI

  • Fit me in right away and the pick up and delivery option, advised me of other items recommended by Volvo. Jeffrey, Taunton MA

  • I had great experiences with every person I interfaced with...from the nice woman who responded to my initial email request to my salesman Rick who was an incredible listener and helped me find the right car within my budget to the sales manager who thanked me for my business to the business manager who helped me with the paperwork. Great stuff!! Eric, Fairhaven, MA

  • Best car buying experience I have ever had. Bradford, Bridgewater, MA

  • Helpful sales representative who I know I can continue to rely on as I figure out all the perks in my new car. Nancy, Newport, RI 

  • Friendly, knowledgeable and helpful staff, who all made the process as easy and straightforward as possible, while putting our interests first and ensuring that we picked the right car for us. Andrew, Barrington, RI

  • Attention to detail. Fully explained all the options. Presented me with an individualized binder with printouts and answers to most of my questions. Anticipated my needs. Janet, Little Compton, RI 

  • Everything - they were very easy to deal with, responsive to my questions, knowledgeable and friendly. Lisa, Concord, MA

  • Our sales consultant, Chris Dutra, was extremely knowledgeable and answered all our questions. Every Viti Volvo staff member we interacted with made us feel like valued customers. Joanne, Tiverton, RI

  • Respectful, honest salesman who listened to our needs , didn't try to sell us what we didn't love. Thomas, Warwick, RI

  • The personal attention and time the sales people took to instruct me about the car was greatly appreciated. Their continuing offers to answer questions and explain functionality of the XC90 is also appreciated. Joseph, Bristol, RI

  • Everyone was very knowledgeable, friendly and willing to take the time and answer all my questions. Everyone I dealt with there was outstanding! James, Little Compton, RI 

  • Service Manager was very helpful, polite and genuinely concerned if I was happy with the overall service experience. Jason, Portsmouth, RI

  • The team lead by Greg took care of all my needs and returned my car vacuumed and cleaned. The pick-up and delivery service is fantastic as well as the loaner vehicle. Barbara, Ashland, MA 

  • Everything. Easy on line appointments, nice facilities, friendly and helpful service rep. (Peter Brown) and my car runs great and looks brand new. Charon, Rochester, MA 

  • Greg Flynn, the Service Representative, is always clear and concise on the needed repairs. The estimates for the work are quickly and accurately provided. The quality of the repair work is outstanding. Dan, Bristol, RI

  • I worked with GM Scott Keery, Product Specialist Rick Tarantino, and business manager Debra Gleavey. All outstanding and excellent at their jobs. Could not have asked for a better experience. Lewis, South Easton, MA

  • The Volvo staff was helpful and knowledgeable. Special thanks to Rick Tarantino, can't say enough good things about this dealership and its staff. Thomas, Portsmouth, RI

  • We did not feel any pressure to purchase/lease the vehicle. I had been in contact on various occasions about being interested and never got pressured at any point. Rick was actually working to get us into the right car that would fit our needs and budget. We are very happy and excited with our purchase. This is the 3rd Volvo we have bought and 2nd from Viti. Jared, Westport, MA

  • Courteous staff, who were all well-dressed. Cleanliness of facilities. Well-done service, with car washing and vacuuming of interior. Best dealership I have ever dealt with, bar none. Marcia, Lewisburg, PA

  • No hassle, very quick.  I didn't drop my vehicle off for service, a loaner vehicle was brought to me and they took my car back to the dealership for service.  My whole overall experience was outstanding.  I couldn't be happier with the service I received. Wendy, Northbridge, MA 

  • Greg Flynn & Jessica Tourgee are excellent! The man in Parts (whose name unfortunately I cannot recall) was also very helpful. This was my 1st time here as we just moved to Rhode Island! I went to a different Volvo Dealership the 1st time when we moved and I was not very pleased as they have so many different cars. VTI has only Volvo and Mercedes and there are two separate buildings. I had very personalized and preferred treatment!! Christina, Newport, RI

  • Prompt appointment - on time delivery of loaner, and courteous and thorough customer service rep. Mary, Narragansett, RI

  • I really appreciated that Viti did the regular maintenance and followed up on the minor concern I had about a fan noise. They discovered a problem with the AC and fixed it under warranty. I feel that many other places would not have taken my minor concern seriously. It was also great that Viti picked up and dropped off my car at convenient times. That made it really easy to have the regular maintenance done. Amanda, East Falmouth, MA

  • The attention to detail and attention to our concerns regarding the complexity of some of the features made the process easier than expected. Chris was respectful and listened. The service that Chris Dutra provided was outstanding. We had to work the transaction around some personal family issues which Chris respected and facilitated. He took the time to listen and understand the situation and provided more assistance than I expected with the process. Chris is a credit to your organization. Louis, Newport, RI

  • Professionalism of staff. Sales people and service were outstanding. Enjoyed the experience and believe I got a fair deal with no problems. James, Venice, FL

  • No hassle sales, above and beyond to deliver and exceptional experience.  I look forward to my next purchase! James, Cumberland, RI

  • Excellent Customer Service - very attentive and timely.  I was able to bring my car in right away. Carolyn, Portsmouth, RI 

  • Viti is top notch.  Insanely professional.  Beautiful facility.  Greg really got my car done in a pinch to get me to work on time. Sara, Portsmouth, RI 

  • Able to schedule immediate appointment and get serviced in timely manner. Great service experience. Atchiraju, Mansfield, MA

  • Everyone we talked to at Viti was outstanding. Our salesman Greg Falk was knowledgeable and followed up on everything we asked. Scott Keery is a fantastic GM. This is the second Volvo my wife and I have bought from Viti in under a year and it's really due to the staff. Cory, Bristol, RI

  • Pretty straight forward, not pressure sales. I had dealt with them before and felt that I knew exactly what I was getting Leigh, Coventry, RI

  • Excellent customer service. Understanding our needs. Arthur, Bristol, R

  • The entire experience of showing up unannounced at the service dept., that fact the remote piece that I needed was in stock and my manager Greggory arranged to have it fixed in short order and my car was washed and ready for me all repaired in less than an hour. a totally outstanding experience. Thomas, Jamestown, RI

  • The customer service at Viti Volvo is better than any dealership I have ever worked with in 30 years of car ownership. Service rep Greg Flynn goes above and beyond what I would require to give someone an A, so A++ Anthony, Westport, MA 

  • Everything was great- I was able to make my appointment through Dana while at the dealership. I received a confirmation call, and my loaner vehicle arrived in a timely manner. My tires needed to be rotated and Dana called to inform me there would be an additional charge. Every service was performed, and my car was returned to me in a timely manner. I couldn't ask for anything else! Anna, Bristol, RI

  • My salesman, Bobby Fournier, took ample time, without pressure, in completing my purchase. Jade Styles Inc. -Charlestown, RI

  • Salesman, Rick Tarantino, was very responsive and sensitive to our requests for an expeditious sales experience. He was knowledgeable about all aspects of the vehicle and its features and very personable. Ron Cote -Lakeville, MA

  • The work was performed in a very timely and thorough manner. All of the staff are very professional and helpful. Sean -Rehoboth , MA

  • Gregg Flynn was straightforward and informative, I wasn't able to pick up my vehicle and it was delivered to my home, very convenient. Car was also cleaned inside and out, really nice job! Mark -Tiverton, RI

  • Service consultant Dana Barry arranged for an at home drop off and provided a loaner during maintenance saving me a 4 hour wait. Gino -Narragansett, RI

  • Professional, courteous, outstanding experience. Viti Volvo delivers exemplary service. Viti Volvo is by far the best auto dealership I have ever done business with. Marcia -Bristol, RI


  • This is the second of 11 Volvos my family has owned. By far, Volvo of Tiverton has been the best experience. I would not hesitate to buy another car or refer friends and family to the dealership. Barry - Hopkinton, MA


  • All of the individuals we worked with went the extra mile to ensure that my wife and I were completely satisfied. Thomas - Chatham, MA


  • I was extremely pleased with my overall experience at Viti Volvo. The entire staff are to be commended for their outstanding performances. Our sales person, Chris Dutra, was extraordinary in his knowledge about the questions we asked. Outstanding performances for all involved in our purchase experience. Marie - Bristol, RI


  • There were many, many additional steps taken to provide my wife with a comfort level about your product. Above and beyond what was ever expected. Jeremy - New Paltz, NY


  • Friendly, helpful and knowledgeable from the moment we entered. Listened to our needs and interpreted into product offerings. All questions answered clearly, and all options explained. Ron DeSilva and the folks at Viti Volvo did an excellent job of carrying out every detail with excellence. Stephen - Little Compton, RI


  • Keep up the outstanding work! Thank you for everything! We love our new Volvo S60. Richard - Coventry, RI


  • The showroom was clean and inviting. The salesman was very good in explaining the auto and not pushy like so many other dealers. Zenobia - Tiverton, RI


  • Rick made the sales experience easy, as it can typically be a daunting experience. Everything from our initial greeting through driving off the lot was incredibly positive. Notably, we had the utmost confidence in his instant product knowledge throughout the suite of Volvo models. He took a vested interest in helping us narrow down the best fit for us and our lifestyle. Melanie - New Bedford, MA


  • I have never had a salesman who was as knowledgeable about the vehicle as Chris Dutra. Prior to delivery, he took the time to program certain aspects of the car and made a folder of the quick start manuals and highlighted features that he wanted to bring to our attention. Even though he was delivering 5 vehicle that day, he took all the time we needed to answer all our questions. Wonderful organization! Alan - Portsmouth, RI















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